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Jira Software Licensing and Purchasing

Our FAQ contains the most frequently asked questions relating to our licensing and pricing. Of course, if you would like to talk to us directly, please contact our Customer Advocate Team.

Cloud Subscriptions

1. Where can I sign up for an evaluation?

Atlassian Cloud can be evaluated for free, please visit Try Atlassian Cloud to start an evaluation.

Already using Atlassian Cloud? Site Administrators can navigate to the new Site Administration section of your Cloud site through the  menu and add or remove applications and/or add-ons as needed.

Please note: Removing applications or add-ons takes effect immediately and no credit or refund will be offered for removing applications or add-ons early.

2. What does a Jira Software Cloud subscription cost?

We offer a la carte pricing for Atlassian Cloud. Your subscription starts with Jira Core, Jira Software, Jira ServiceDesk, and/or Confluence as its foundation. From there, you can choose from available add-ons (e.g. Zephyr for Jira Software) and additional applications.

Our monthly pricing is progressive, meaning that we offer volume discounts as you add more users. Each users' unit price is based on the pricing rate in which the user falls.

Monthly Pricing:
 
Wir bieten unseren Kunden jetzt die Option des frühzeitigen Zugangs, damit sie Lizenzen für mehr als 2.000 Benutzer erwerben können. 
Number of Users Price Per Month
Bis zu 10 Benutzer
(Benutzer 1 bis 10)*
$10 Flat
Für mehr als 10 Benutzer
(11 bis 100 Benutzer)
$7.00/User
Für die nächsten 150 Benutzer
(101 bis 250 Benutzer)
$5.00/User
Für jeden zusätzlichen Benutzer
(251 bis 5.000 Benutzer)
1,10 $/Benutzer

 

Annual Pricing:

Benutzerstufe pro Jahr Jährlicher Preis
1 - 10 Users 100 $ 
11 - 15 Users 1.050 $
16 - 25 Users 1.750 $
26 - 50 Users 3.500 $
51 - 100 Users 7.000 $
101 - 200 Users 12.000 $
201 - 300 Users 15.050 $
301 - 400 Users 16.150 $
401 - 500 Users 17.250 $
501 - 600 Users 18.350 $
601 - 800 Users 20.550 $
801 - 1,000 Users 22.750 $
1,001 - 1,200 Users 24.950 $
1,201 - 1,400 Users 27.150 $
1,401 - 1,600 Users 29.350 $
1,601 - 1,800 Users 31.550 $
1,801 - 2,000 Users 33.750 $
Stufen für frühzeitigen Zugang
2,001 - 2,250 Users 36.500 $
2,251 - 2,500 Users 39.250 $
2,501 - 2,750 Users 42.000 $
2,751 - 3,000 Users 44.750 $
3,001 - 3,250 Users 47.500 $
3,251 - 3,500 Users 50.250 $
3,501 - 3,750 Users 53.000 $
3,751 - 4,000 Users 55.750 $
4,001 - 4,250 Users 58.500 $
4,251 - 4,500 Users 61.250 $
4,501 - 4,750 Users 64.000 $
4,751 - 5,000 Users 66.750 $

* Alle Preise sind in USD angegeben.

Why the big jump in price from 10 users to 11 users? Our 10 user licenses offer introductory pricing for small teams. If you have more than 10 users (or more than 3 Jira Service Desk agents), regular pricing applies.

3. How can I purchase or request a quote for Atlassian Cloud?

The monthly payment plan can can only be paid with a credit card associated with the subscription (within the Billing Contact's My Atlassian account). 

To request a quote for the annual payment option, please Contact Us with your Atlassian Cloud URL (xxxxxxx.atlassian.net) or SEN (SEN-XXXXXX).

4. What is the minimum term of service?

The minimum term of service is one month. You can choose to renew on a month by month basis, or you can purchase a year in advance.

5. What payment options are available?

Monthly: Monthly subscriptions are limited to payment via Credit Card. To update the credit card details on file, please see the How do I change the credit card for my subscription FAQ.

Annual: Annual subscriptions can be paid via credit card, mailed check or bank transfer, complete payment details appear on an official quote. To request a quote for the annual payment option, please Contact Us with your Atlassian Cloud URL or SEN (SEN-XXXXXX).

6. Where can I find the Atlassian Terms of Service?

Please see Atlassian's Terms of Service for more information.

7. I have more questions about Atlassian Cloud

Great! We have more answers! Please see our complete Altassian Cloud FAQ.

Server Licenses

1. What does a new Jira Software license cost?

We have designed Jira Software licensing to be simple, upfront and equitable. Your initial purchase entitles you to perpetual use of the software, and includes 12 months of software maintenance – access to new software releases/enhancements, our world-class Support team, critical bug fixes, and security patches – from the date of purchase. While renewing your software maintenance annually is optional, it is strongly encouraged in order to ensure continuous access to all of the benefits listed above. 

  Kommerzielle Version Hochschulversion
 1 bis 10 Benutzer (Startlizenz) 10 $ 10 $
11 bis 25 Benutzer 2.500 $ 1.250 $
26 bis 50 Benutzer $4,500 2.250 $
51 bis 100 Benutzer 8.300 $ 4.150 $
101 bis 250 Benutzer 16.500 $ 8.250 $
251 bis 500 Benutzer 24.800 $ 12.400 $
501 bis 2.000 Benutzer 30.400 $ 15.200 $
2.001 bis 10.000 Benutzer 38.000 $ 19.000 $
Über 10.000 Benutzer 45.500 $ 22.750 $

* Alle Preise sind in USD angegeben.

2. How much is it to renew my Jira Software maintenance?

All server licenses include 12 months of software maintenance – access to new software releases/enhancements, our world-class Support team, critical bug fixes, and security patches. Beyond this initial period, we strongly encourage renewing your software maintenance every 12 months* at our renewal pricing. 

  Kommerzielle Version Hochschulversion
1 bis 10 Benutzer (Startlizenz) 10 $ 10 $
11 bis 25 Benutzer 1.250 $ 625 $
26 bis 50 Benutzer 2.250 $ 1.125 $
51 bis 100 Benutzer 4.150 $ 2.075 $
101 bis 250 Benutzer 8.250 $ 4.125 $
251 bis 500 Benutzer 12.400 $ 6.200 $
501 bis 2.000 Benutzer 15.200 $ 7.600 $
2.001 bis 10.000 Benutzer 19.000 $ 9.500 $
Über 10.000 Benutzer 22.750 $ 11.375 $

* Alle Preise sind in USD angegeben.

Atlassian automatically sends a no-obligation quote 90 days before the maintenance is to expire on a license. You can request a quote at any time; see this FAQ for more details. You also have the option to set up auto-renewal through my.atlassian.com.

Verlängerungen der Softwarewartung beginnen mit dem Ablaufdatum deines aktiven Wartungszeitraums, unabhängig davon, wann die Wartungsverlängerung erworben wird.Wenn du eine Verlängerung in Erwägung ziehst, empfehlen wir dir, die Verlängerung mindestens 30 Tage vor dem Ablaufdatum durchzuführen.

3. What is software maintenance?

Software maintenance, included in your first year of use*, gives you the following benefits:

  • Security patches
  • Critical bug fixes
  • New features & enhancements
  • Access to Atlassian's world-class Support team for technical troubleshooting
  • Developer license keys (lets you test the upgrades before committing!)
  • Potential to enroll to Beta Programs

In order for your software maintenance to remain active year-round, you must purchase it annually. Learn more about our renewing terms for software maintenance above. We also suggest making sure your business processes allow for frequent upgrades so your team can continue reaping the benefits enjoyed by other world class teams.

*Please note that 10-User Starter licenses are not eligible for Technical Support. 

4. How do I request a quote?

Requesting an obligation-free quote is easy! You will just need to submit your request through our Atlassian Store. In the final step check "Get a Quote" and click submit.  Only quotes submitted though our online form are considered valid, screen prints of the shopping cart is not the same as a quote.

5. How is Jira Software licensed?

A Jira Software commercial/academic/starter license entitles you to:

  • Install Jira Software on a single instance in a production environment on 1 server
  • Perpetual Jira Software use
  • Software maintenance for 12 months - including all updates and online support
  • Application source code (under a developer source license which allows for broad customization)

An academic license is available for qualified educational and academic institutions (learn more). Please see the Atlassian Software License Agreement for details.

6. What is the cost to upgrade my Jira Software license to a higher user tier?

You'll be pleased to know that you can upgrade Jira Software at any time. The upgrade process is very simple, and all your data is preserved. Upgrades include 12 months of software maintenance commencing from the date payment is processed. This will override any existing maintenance period.

Bitte beachte: Die unten aufgeführten Preise* gelten für Lizenzen, die nach dem 12. Okt. 2018 erworben wurden. Die Preise für Lizenzen, die vor dem 12. Okt. 2018 erworben wurden, werden anhand des ursprünglichen Kaufpreises errechnet.

  26 bis 50 Benutzer 51 bis 100 Benutzer 101 bis 250 Benutzer 251 bis 500 Benutzer 501 bis 2.000 Benutzer 2.001 bis 10.000 Benutzer Über 10.001 Benutzer
Kommerzielle Version
From 1-10 Users
Starter License
         Starter Licenses can be upgraded to a higher tier for the price of a new license at the higher tier.
From
11-25 Users to
$3,250 7.050 $ 15.250 $ 23.550 $ 29.150 $ 36.750 $ 44.250 $
From
26-50 Users to
  6.050 $ 14.250 $ 22.550 $ 28.150 $ $35,750 43.250 $
From
51-100 Users to
    $12,350 20.650 $ 26.250 $ 33.850 $ 41.350 $
From 101-250
Users to
       16.550 $ 22.150 $ 29.750 $ 37.250 $
From 251-500
Users to
        $18,000 25.600 $ 33.100 $
From
501-2000 Users to
          22.800 $ 30.300 $
From
2001-10,000 Users to
            26.500 $
Hochschulversion
From 1-10 Users
Starter License
         Starter Licenses can be upgraded at the cost of a new license at the higher tier.
From
11-25 Users to
1.625 $ 3.525 $ 7.625 $ 11.775 $ 14.575 $ 18.375 $ 22.125 $
From
26-50 Users to
  3.025 $ 7.125 $ 11.275 $ 14.075 $ 17.875 $ 21.625 $
From
51-100 Users to
    $6,175 10.325 $ 13.125 $ 16.925 $ 20.675 $
From 101-250
Users to
      8.275 $ 11.075 $ 14.875 $ 18.625 $
From 251-500
Users to
        9.000 $ 12.800 $ 16.550 $
From
501-2000 Users to
          11.400 $ 15.150 $
From
2001-10,000 Users to
            13.250 $
  26 bis 50 Benutzer 51 bis 100 Benutzer 101 bis 250 Benutzer 251 bis 500 Benutzer 501 bis 2.000 Benutzer 2.001 bis 10.000 Benutzer Über 10.001 Benutzer

* Alle Preise sind in USD angegeben.

Data Center Term Licenses

1. What is Data Center?

Data Center is a deployment option providing high availability and performance at scale for your mission critical Atlassian applications. Our Data Center offering is available for Jira Software, Jira Service Desk, Confluence, and Bitbucket Server. See our Data Center information page for more details.

Please also see our Data Center FAQ for common questions.