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Jira Core Licensing and Pricing

Our FAQ contains the most frequently asked questions relating to our licensing and pricing. Of course, if you would like to talk to us directly, please contact our Sales Team.

Cloud Subscriptions

1. Where can I sign up for an evaluation?

Atlassian Cloud can be evaluated for free, please visit Try Atlassian Cloud to start an evaluation.

Verwendest du Atlassian Cloud bereits? Site-Administratoren können über das Menü zum neuen Abschnitt Systemadministration deiner Cloud-Site navigieren und je nach Bedarf Anwendungen und/oder Add-ons hinzufügen oder entfernen.

Please note: Removing applications or add-ons takes effect immediately and no credit or refund will be offered for removing applications or add-ons early.

2. What does a Jira Core Cloud subscription cost?

We offer a la carte pricing for Atlassian Cloud. Your subscription starts with Jira Core, Jira Software, Jira ServiceDesk, and/or Confluence as its foundation. From there, you can choose from available add-ons (e.g. Zephyr for Jira Software) and additional applications.

Our monthly pricing is progressive, meaning that we offer volume discounts as you add more users. Each users' unit price is based on the pricing rate in which the user falls.

Monthly Pricing:
 
Wir bieten unseren Kunden jetzt die Option des frühzeitigen Zugangs, damit sie Lizenzen für mehr als 2.000 Benutzer erwerben können. 
Number of Users Price Per Month
Bis zu 10 Benutzer
(Benutzer 1 bis 10)*
$10 Flat
Für mehr als 10 Benutzer
(11 bis 100 Benutzer)
$5.00/User
Für die nächsten 150 Benutzer
(101 bis 250 Benutzer)
$3.50/User
Für jeden zusätzlichen Benutzer
(251 bis 5.000 Benutzer)
1,10 $/Benutzer

 

Annual Pricing:

Benutzerstufe pro Jahr Jährlicher Preis
1 - 10 Users 100 $ 
11 - 15 Users 750 $
16 - 25 Users 1.250 $
26 - 50 Users 2.500 $
51 - 100 Users 5.000 $
101 - 200 Users 8.500 $
201 - 300 Users 10.800 $
301 - 400 Users 11.900 $
401 - 500 Users 13.000 $
501 - 600 Users 14.100 $
601 - 800 Users 16.300 $
801 - 1,000 Users 18.500 $
1,001 - 1,200 Users 20.700 $
1,201 - 1,400 Users 22.900 $
1,401 - 1,600 Users 25.100 $
1,601 - 1,800 Users 27.300 $
1,801 - 2,000 Users 29.500 $
Stufen für frühzeitigen Zugang
2,001 - 2,250 Users 32.250 $
2,251 - 2,500 Users 35.000 $
2,501 - 2,750 Users 37.750 $
2,751 - 3,000 Users 40.500 $
3,001 - 3,250 Users 43.250 $
3,251 - 3,500 Users 46.000 $
3,501 - 3,750 Users 48.750 $
3,751 - 4,000 Users 51.500 $
4,001 - 4,250 Users 54.250 $
4,251 - 4,500 Users 57.000 $
4,501 - 4,750 Users 59.750 $
4,751 - 5,000 Users 62.500 $

* Alle Preise sind in USD angegeben.

Why the big jump in price from 10 users to 11 users? Our 10 user licenses offer introductory pricing for small teams. If you have more than 10 users (or more than 3 Jira Service Desk agents), regular pricing applies.

3. How can I purchase or request a quote for Atlassian Cloud?

The monthly payment plan can can only be paid with a credit card associated with the subscription. 

To request a quote for the annual payment option, please Contact Us with your Atlassian Cloud url.

4. What is the minimum term of service?

The minimum term of service is one month. You can choose to renew on a month by month basis, or you can purchase a year in advance.

5. What payment options are available?

Monthly: Monthly subscriptions are limited to payment via Credit Card. To update the credit card details please see the How do I change the credit card for my subscription FAQ.

Annual: Annual subscriptions can be paid via credit card, mailed check or bank transfer, complete payment details appear on an official quote. To request a quote for the annual payment option, please Contact Us with your Atlassian Cloud URL or SEN (SEN-XXXXXX).

 

6. Where can I find the Atlassian Cloud Terms of Service?

Please see our Cloud Terms of Service for more information. 

7. I have more questions about Jira Core Cloud

Great, because we have more answers! Please see our complete Atlassian Cloud FAQ.

Server Licenses

1. What does a new Jira Core license cost?

We have designed Jira Core licensing to be simple, upfront and equitable. Your initial purchase entitles you to perpetual use of the software, and includes 12 months of software maintenance – access to new software releases/enhancements, our world-class Support team, critical bug fixes, and security patches – from the date of purchase. While renewing your software maintenance annually is optional, it is strongly encouraged in order to ensure continuous access to all of the benefits listed above. 

  Kommerzielle Version Hochschulversion
1 bis 10 Benutzer (Startlizenz) 10 $ 10 $
11 bis 25 Benutzer 1.600 $ 800 $
26 bis 50 Benutzer 3.000 $ $1,500
51 bis 100 Benutzer 5.500 $ 2.750 $
101 bis 250 Benutzer 11.000 $ 5.500 $
251 bis 500 Benutzer 16.500 $ 8.250 $
501 bis 2.000 Benutzer $20,200 10.100 $
2.001 bis 10.000 Benutzer $25,300 $12,650
Über 10.001 Benutzer 30.400 $ 15.200 $

* Alle Preise sind in USD angegeben.

2. How much is it to renew my Jira Core software maintenance?

All server licenses include 12 months of software maintenance – access to new software releases/enhancements, our world-class Support team, critical bug fixes, and security patches. Beyond this initial period, we strongly encourage renewing your software maintenance every 12 months* at our renewal pricing. 

  Kommerzielle Version Hochschulversion
1 bis 10 Benutzer (Startlizenz) 10 $ 10 $
11 bis 25 Benutzer 800 $ 400 $
26 bis 50 Benutzer $1,500 750 $
51 bis 100 Benutzer 2.750 $ 1.375$
101 bis 250 Benutzer 5.500 $ 2.750 $
251 bis 500 Benutzer 8.250 $ 4.125 $
501 bis 2.000 Benutzer 10.100 $ 5.050 $
2.001 bis 10.000 Benutzer $12,650 $6,325
Über 10.001 Benutzer 15.200 $ 7.600 $

* Alle Preise sind in USD angegeben.

Atlassian automatically sends a no-obligation quote 90 days before the maintenance is to expire on a license. You can request a quote at any time; see this FAQ for more details.You also have the option to set up auto-renewal through my.atlassian.com.

*Software maintenance renewals commence from the expiration of your active maintenance period, regardless of when the maintenance renewal is purchased. We recommend renewing at least 30 days before expiration to ensure you can upgrade to new releases and get technical assistance at any time.

3. What is software maintenance?

Software maintenance, included in your first year of use, gives you the following benefits:

  • Security patches
  • Critical bug fixes
  • New features & enhancements
  • Access to Atlassian's world-class Support team for technical troubleshooting
  • Developer license keys (lets you test the upgrades before committing!)
  • Potential to enroll to Beta Programs

In order for your software maintenance to remain active year-round, you must purchase it annually. Learn more about our renewing terms for software maintenance above. We also suggest making sure your business processes allow for frequent upgrades so your team can continue reaping the benefits enjoyed by other world class teams.

*Please note that 10-User Starter licenses are not eligible for Technical Support. 

4. How do I request a quote?

Du kannst ganz einfach ein unverbindliches Angebot anfordern. Dazu musst du deine Anfrage nur über den Atlassian Store einreichen. Aktiviere im letzten Schritt das Kontrollkästchen zum Anfordern eines Angebots und klicke dann auf die Übermittlungsschaltfläche. Nur die über unser Onlineformular übermittelten Angebote werden akzeptiert. Ein Screenshot des Einkaufswagens gilt nicht als Angebot.

5. How are add-ons licensed?

Add-on licenses must match the Jira Core user count and type. For instance, a 25 user commercial Jira Core Server license will require a 25 user commercial Capture for Jira license. 

6. What do I do if Jira Core has exceeded the Licensed User Count?

An active user in Jira Core is by definition any user account in the system with the "Jira Users" global permission, i.e. anyone who can log in. Unlimited 'anonymous users' are permitted on all licenses.

If you have exceeded your license count, you will need to remove users or groups from the "Jira Users" global permission. See Unable to Create Issues due to Exceeded License.

7. How is Jira Core Server licensed?

A Jira Core Server commercial/academic/starter license entitles you to:

  • Deploy a single instance of Jira Core in a production environment on 1 server
  • Unlimited projects and issues
  • Perpetual Jira Core use
  • Software maintenance for 12 months - including all updates and online support
  • Application source code (under a developer source license which allows for broad customization)

Licensing fees are quoted per number of 'active users'. An active user in Jira Core is by definition any user account in the system with the "Jira Users" global permission or the "Jira Administrators" permission, i.e. anyone who can log in. Unlimited 'anonymous users' are permitted on all licenses.

An academic license is available for qualified educational and academic institutions (learn more). Please see our Software License Agreement for more details.

8. What is the cost to upgrade my Jira Core Server license to a higher user tier?

You will be pleased to know that you can upgrade Jira Core at any time. The upgrade process is very simple, and all your data is preserved. Upgrades include 12 months of software maintenance commencing from the date payment is processed. This will override any existing maintenance period.

Bitte beachte: Die unten aufgeführten Preise* gelten für Lizenzen, die nach dem 12. Okt. 2018 erworben wurden. Die Preise für Lizenzen, die vor dem 12. Okt. 2018 erworben wurden, werden anhand des ursprünglichen Kaufpreises errechnet.

  26 bis 50 Benutzer 51 bis 100 Benutzer 101 bis 250 Benutzer 251 bis 500 Benutzer 501 bis 2.000 Benutzer 2.001 bis 10.000 Benutzer Über 10.001 Benutzer
Kommerzielle Version
From 1-10 Users
Starter License

         Starter Licenses can be upgraded at the cost of a new license at the higher tier.

From
11-25 Users to
2.200 $ 4.700 $ $10,200 $15,700 $19,400 24.500 $ 29.600 $
From
26-50 Users to
  4.000 $ 9.500 $ 15.000 $ 18.700 $ $23,800 28.900 $
From
51-100 Users to
    8.250 $ 13.750 $ 17.450 $ 22.550 $ 27.650 $
From 101-250
Users to
       11.000 $ $14,700 $19,800 $24,900
From 251-500
Users to
        $11,950 $17,050 22.150 $
From
501-2000 Users to
          15.200 $ 20.300 $
From
2001-10,000 Users to
            $17,750
Hochschulversion
From 1-10 Users
Starter License
          Starter Licenses can be upgraded at the cost of a new license at the higher tier.
From
11-25 Users to
1.100 $ $2,350 5.100 $ $7,850 9.700 $ 12.250 $ $14,800
From
26-50 Users to
  $2,000 4.750 $ 7.500 $ $9,350 11.900 $ 14.450 $
From
51-100 Users to
    4.125 $ 6.875 $ 8.725 $ 11.275 $ 13.825 $
From 101-250
Users to
      5.500 $ $7,350 $9,900 12.450 $
From 251-500
Users to
        $5,975 $8,525 11.075 $
From
501-2000 Users to
          7.600 $ 10.150 $
From
2001-10,000 Users to
            8.875 $
  26 bis 50 Benutzer 51 bis 100 Benutzer 101 bis 250 Benutzer 251 bis 500 Benutzer 501 bis 2.000 Benutzer 2.001 bis 10.000 Benutzer Über 10.001 Benutzer

* Alle Preise sind in USD angegeben.

Note: If you are using Capture for Jira or any other add-on, the add-on licenses must match the user count and type of the parent product. For instance, a 500 User Commercial Jira Core Server license will require a 500 User Commercial Capture for Jira Server license.

Starter licenses can be upgraded to a higher tier for the price of a new license at the desired tier. 

Wenn du zurzeit eine andere ältere Lizenz verwendest, die nicht in der Tabelle oben aufgeführt ist, wende dich an uns, um Unterstützung zu erhalten.

Data Center Term Licenses

1. Is Jira Core Data Center available?

Data Center is a deployment option providing high availability and performance at scale for your mission critical Atlassian applications.  Currently our Data Center offering is not available for Jira Core. See our Data Center information page for more details.