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Confluence Licensing and Purchasing

Our FAQ contains the most frequently asked questions relating to our licensing and pricing. Of course, if you would like to talk to us directly, please contact our Customer Advocate Team.

Cloud Subscriptions

1. Where can I sign up for an evaluation?

Atlassian Cloud can be evaluated for free, please visit Try Atlassian Cloud to start an evaluation.

Already using Atlassian Cloud? Site Administrators can navigate to the System Administration section of your Cloud site through the menu and add or remove applications and/or add-ons as needed.

Please note: Removing applications or add-ons takes effect immediately and no credit or refund will be offered for removing applications or add-ons early.

2. What does a Confluence Cloud subscription cost?

We offer a la carte pricing for Atlassian Cloud. Your subscription starts with Jira Core, Jira Software, Jira Service Desk, and/or Confluence as its foundation. From there, you can choose from available add-ons (e.g. Zephyr for Jira Software) and additional applications.

Our monthly pricing is progressive, meaning that we offer volume discounts as you add more users. Each users' unit price is based on the pricing rate in which the user falls.

Monthly Pricing:
 
Number of Users Price Per Month
Bis zu 10 Benutzer
(Benutzer 1 bis 10)*
$10 Flat
Für mehr als 10 Benutzer
(11 bis 100 Benutzer)
$5.00/User
Für die nächsten 150 Benutzer
(101 bis 250 Benutzer)
$3.50/User
Für jeden zusätzlichen Benutzer
(251 bis 5.000 Benutzer)
1,10 $/Benutzer

 

Annual Pricing:

Benutzerstufe pro Jahr Jährlicher Preis
1 - 10 Users 100 $ 
11 - 15 Users 750 $
16 - 25 Users 1.250 $
26 - 50 Users 2.500 $
51 - 100 Users 5.000 $
101 - 200 Users 8.500 $
201 - 300 Users 10.800 $
301 - 400 Users 11.900 $
401 - 500 Users 13.000 $
501 - 600 Users 14.100 $
601 - 800 Users 16.300 $
801 - 1,000 Users 18.500 $
1,001 - 1,200 Users 20.700 $
1,201 - 1,400 Users 22.900 $
1,401 - 1,600 Users 25.100 $
1,601 - 1,800 Users 27.300 $
1,801 - 2,000 Users 29.500 $
2,001 - 2,250 Users 32.250 $
2,251 - 2,500 Users 35.000 $
2,501 - 2,750 Users 37.750 $
2,751 - 3,000 Users 40.500 $
3,001 - 3,250 Users 43.250 $
3,251 - 3,500 Users 46.000 $
3,501 - 3,750 Users 48.750 $
3,751 - 4,000 Users 51.500 $
4,001 - 4,250 Users 54.250 $
4,251 - 4,500 Users 57.000 $
4,501 - 4,750 Users 59.750 $
4,751 - 5,000 Users 62.500 $

* Alle Preise sind in USD angegeben.

Warum ist der Preisunterschied zwischen der Stufe für 10 Benutzer und der Stufe ab 11 Benutzern so groß? Die Preise für unsere 10-Benutzer-Lizenzen sind Einführungspreise speziell für kleine Teams. Bei mehr als 10 Benutzern (oder mehr als 3 Jira Service Desk-Agenten) gelten die regulären Preise.

3. How can I purchase or request a quote for Atlassian Cloud?

Der Tarif mit monatlicher Zahlung kann nur mit einer dem Abonnement zugeordneten Kreditkarte oder einem zugeordneten PayPal-Konto bezahlt werden.

To request a quote for the annual payment option, please Contact Us with your Atlassian Cloud url.

4. What is the minimum term of service?

The minimum term of service is one month. You can choose to renew on a month by month basis, or you can purchase a year in advance.

5. What payment options are available?

Monatlich: Abonnements mit monatlicher Zahlung können nur per Kreditkarte oder PayPal bezahlt werden. Wenn du die bei uns hinterlegten PayPal-Kontodetails aktualisieren möchtest, lies den Eintrag Wie kann ich die hinterlegte Kreditkarte oder das hinterlegte PayPal-Konto aktualisieren?in den FAQ.

Annual: this payment option can be paid via credit card, mailed check or bank transfer, complete payment details appear on an official quote. A subscription holder can request a quote from their My Atlassian account.

6. Where can I find the Atlassian Terms of Service?

Please see the Cloud Terms of Service for more information. 

7. I have more questions about Atlassian Cloud.

Great, because we have more answers! Please see our complete Atlassian Cloud FAQ.

Server Licenses

1. What does a new Confluence Server license cost?

We have designed Confluence Server licensing to be simple, upfront and equitable. Your initial purchase entitles you to perpetual use of the software, and includes 12 months of software maintenance – access to new software releases/enhancements, our world-class Support team, critical bug fixes, and security patches – from the date of purchase. While renewing your software maintenance annually is optional, it is strongly encouraged in order to ensure continuous access to all of the benefits listed above. 

  Kommerzielle Version Hochschulversion
1 bis 10 Benutzer (Startlizenz) 10 $ 10 $
11 bis 25 Benutzer 1.900 $ 950 $
26 bis 50 Benutzer 3.500 $ 1.750 $
51 bis 100 Benutzer 6.400 $ 3.200 $
101 bis 250 Benutzer 12.400 $ 6.200 $
251 bis 500 Benutzer 19.300 $ 9.650 $
501 bis 2.000 Benutzer 22.800 $ 11.400 $
2.001 bis 10.000 Benutzer 29.100 $ 14.550 $
Über 10.001 Benutzer 35.400 $ 17.700 $

* Alle Preise sind in USD angegeben.

2. How much is it to renew my Confluence software maintenance?

All server licenses include 12 months of software maintenance – access to new software releases/enhancements, our world-class Support team, critical bug fixes, and security patches. Beyond this initial period, we strongly encourage renewing your software maintenance every 12 months* at our renewal pricing. 

  Kommerzielle Version Hochschulversion
1 bis 10 Benutzer (Startlizenz) 10 $ 10 $
11 bis 25 Benutzer 950 $ 475 $
26 bis 50 Benutzer 1.750 $ 875 $
51 bis 100 Benutzer 3.200 $ 1.600 $
101 bis 250 Benutzer 6.200 $ 3.100 $
251 bis 500 Benutzer 9.650 $ 4.825 $
501 bis 2.000 Benutzer 11.400 $ 5.700 $
2.001 bis 10.000 Benutzer 14.500 $ 7.250 $
Über 10.001 Benutzer 17.700 $ 8.850 $

* Alle Preise sind in USD angegeben.

Atlassian automatically sends a no-obligation quote 90 days before the maintenance is to expire on a license. You can request a quote at any time; see this FAQ for more details. You also have the option to set up auto-renewal through my.atlassian.com.

*Software maintenance renewals commence from the expiration of your active maintenance period, regardless of when the maintenance renewal is purchased. We recommend renewing at least 30 days before expiration to ensure you can upgrade to new releases and get technical assistance at any time.

3. What is software maintenance?

Software maintenance, included in your first year of use*, gives you the following benefits:

  • Security patches
  • Critical bug fixes
  • New features & enhancements
  • Access to Atlassian's world-class Support team for technical troubleshooting
  • Entwicklerlizenzschlüssel* (Hiermit kannst du die Upgrades testen, bevor du sie implementierst!)
  • Grundsätzliche Möglichkeit zur Teilnahme an Beta-Programmen

Damit du das ganze Jahr über von Softwarewartung profitierst, musst du den Vertrag jährlich verlängern. Weitere Informationen über unsere Verlängerungsbedingungen für Softwarewartung findest du oben. Wir empfehlen dir außerdem, deine Geschäftsprozesse auf häufige Upgrades auszulegen, damit dein Team weiterhin in den Genuss der Vorteile kommt, die auch andere erstklassige Teams nutzen.

* Beachte bitte, dass die Starter-Serverlizenzen für 10 Benutzer nicht für Nicht-Produktions-Entwicklerlizenzen oder technischen Support berechtigt sind. 

4. How can I request a quote?

Du kannst ganz einfach ein unverbindliches Angebot anfordern. Dazu musst du deine Anfrage nur über den Atlassian Store einreichen. Aktiviere im letzten Schritt das Kontrollkästchen zum Anfordern eines Angebots und klicke dann auf die Übermittlungsschaltfläche. Nur die über unser Onlineformular übermittelten Angebote werden akzeptiert. Ein Screenshot des Einkaufswagens gilt nicht als Angebot.

5. Does my Confluence Server license have to match the Confluence Team Calendars add-on?

Yes, Confluence Team Calendars is an add-on for Confluence whose license type and user count must match that of the Confluence Server license it is being used with. For instance, a 25 User Commercial Confluence Server license will require a 25 User Commercial Confluence Team Calendars license.

6. How do you define a Confluence User?

A user is defined as a unique, named account that has been granted access to an application. Anonymous users may also be granted access and do not count against license totals.

7. How is Confluence Server licensed?

A Confluence Server commercial/academic/starter license entitles you to:

  • Deploy a single instance of Confluence in a production environment on 1 server accessible by the number of users licensed
  • Unlimited pages, spaces and comments
  • Perpetual Confluence use
  • Software maintenance for 12 months - including all updates and online support
  • Application source code (under a developer source license which allows for broad customization)

Licensing fees are quoted per number of 'active users.' An active user in Confluence is by definition any user account in the system with the "Confluence Users" global permission or the "Confluence Administrators" permission, i.e. anyone who can log in. Unlimited 'anonymous users' are permitted on all licenses.

An academic license is available for qualified educational and academic institutions (learn more). Please see our Software License Agreement for more details.

8. What is the cost to upgrade my Confluence Server license to a higher user tier?

You will be pleased to know that you can upgrade Confluence at any time and all data is seamlessly upgraded. Upgrades include 12 months of software maintenance commencing from the date payment is processed. This will override any existing maintenance period. 

Bitte beachte: Die unten aufgeführten Preise* gelten für Lizenzen, die nach dem 12. Okt. 2018 erworben wurden. Die Preise für Lizenzen, die vor dem 12. Okt. 2018 erworben wurden, werden anhand des ursprünglichen Kaufpreises errechnet.

  26 bis 50 Benutzer 51 bis 100 Benutzer 101 bis 250 Benutzer 251 bis 500 Benutzer 501 bis 2.000 Benutzer 2.001 bis 10.000 Benutzer Über 10.001 Benutzer
Kommerzielle Version
From 1-10 Users
Starter License
         Starter Licenses can be upgraded to a higher tier for the price of a new license at the higher tier.
From
11-25 Users to
2.550 $ 5.450 $ 11.450 $ 18.350 $ $21,850 28.150 $ $34,450
From
26-50 Users to
  $4,650 10.650 $ $17,550 21.050 $ $27,350 $33,650
From
51-100 Users to
    $9,200 $16,100 $19,600 22.900 $ 29.200 $
From 101-250*
Users to
       13.100 $ $16,600 22.900 $ 29.200 $
From 251-500
Users to
        $13,150 $19,450 25.750 $
From
501-2000 Users to
          17.700 $ $24,000
From
2001-10,000 Users to
            20.850 $
Hochschulversion
From 1-10 Users
Starter License
         Starter Licenses can be upgraded to a higher tier for the price of a new license at the higher tier.
From
11-25 Users to
1.275 $ $2,725 $5,725 9.175 $ 10.925 $ 14.075 $ 17.225 $
From
26-50 Users to
  2.325 $ $5,325 $8,775 10.525 $ 13.675 $ $16,825
From
51-100 Users to
    $4,600 $8,050 9.800 $ $12,950 $16,100
From 101-250*
Users to
      $6,550 8.300 $ 11.450 $ $14,600
From 251-500
Users to
        6.575 $ 9.725 $ 12.875 $
From
501-2000 Users to
          8.850 $ 12.000 $
From
2001-10,000 Users to
            $10,425
  26 bis 50 Benutzer 51 bis 100 Benutzer 101 bis 250 Benutzer 251 bis 500 Benutzer 501 bis 2.000 Benutzer 2.001 bis 10.000 Benutzer Über 10.001 Benutzer

* Alle Preise sind in USD angegeben.

Note: If you are using Confluence Team Calendars, Confluence Questions, or any other add-on, the add-on licenses must match the user count and type of the parent product. For instance, a 500 User Commercial Confluence Server license will require a 500 User Commercial Confluence Team Calendars license.

Starter licenses (10 Users) cannot be upgraded. If you are using a Starter license and wish to move to a higher user tier, you can purchase a new license for the number of users who will be using Confluence.

If you are currently using another legacy license; not shown in the table above; please Contact Us for assistance.

9. How do I purchase a Server license upgrade?

There are two ways to generate a server license upgrade quote:

My.Atlassian Account

When the license's Billing Contact logs into their My.Atlassian account, they can select the license in question, followed by Upgrade. You'll then be routed to our secure Quote & Order form. You can then select the product(s) you'd like to upgrade, and the User Tier you'd like to move to. When you're finished, click Add To Cart. You can then check out, or save the no-obligation quote for later. 

Atlassian Store

Upgrade quotes can be generated directly from the Atlassian Store. After logging in, you'll see Upgrade at the top of the page. You can then select the product(s) you'd like to upgrade, and the User Tier you'd like to move to. When you're finished, click Add To Cart. You can then check out, or save the no-obligation quote for later. 

Data Center Term Licenses

1. What is Data Center?

Data Center is a deployment option providing high availability and performance at scale for your mission critical Atlassian applications. Our Data Center offering is available for Jira, Confluence, and Bitbucket. See our Data Center information page for more details.

Please also see our Data Center FAQ for common questions.